AMI is online

Hi, I'm AMI!
Ask me about your benefits.

I'm your Managed Health benefits concierge — available 24/7 to answer your questions about coverage, providers, prescriptions, discounts, and more. No hold music. No waiting on email replies.

AMI

Tap a topic to get started.

I know your full benefits guide inside and out — every co-pay, every limit, every provider network. Click any topic below and I'll answer in the chat.

core values

How to get the best answers.

01 — ASK NATURALLY

Talk to me like a person.

You can ask simple questions like “Is virtual healthcare included?” or “Can I add a dependent?” No special keywords needed.

02 — CHECK THE SOURCE

Resource-driven responses

Responses are generated using your Managed Health benefits resources, including coverage details, wellness programs, prescriptions, and hospital benefits.

03 — KEEP DIGGING

Follow up if you need to.

Got more questions on the same topic? Just keep asking. I remember the conversation and can give you more detail.

Need a real person? We're here too.

Some things require a human — adding a dependent, processing an opt-out, or anything you can’t quite figure out. Reach our Managed Health Counselors Monday through Friday, 9am–5pm CST.